Flat monthly pricing. No surprises.
One number, agreed before anything starts. It keeps your email, wifi, backups and security running, so you can run the business.
No contracts, cancel anytime, and your first 30 days are refundable.
What each plan covers
Priced by users or devices, whichever you come to first. Most offices sit comfortably at about three devices per person.
- Remote IT support in business hours
- Monitoring and patching
- Backup oversight
- A monthly check-in
- Everything in Starter
- Email security
- Microsoft 365 or Google Workspace management
- Everything in Growth
- After-hours coverage
- A quarterly review of your setup
- Priority response
Side by side
Every line the plans differ on. Ticks are included, crosses are not.
| What it covers | Starter | Growth | Scale |
|---|---|---|---|
| Team size | 3 users or 9 devices | 8 users or 24 devices | 15 users or 45 devices |
| Remote IT support in business hours | ✓ | ✓ | ✓ |
| Monitoring and patching | ✓ | ✓ | ✓ |
| Backup oversight, with tested restores | ✓ | ✓ | ✓ |
| A monthly check-in | ✓ | ✓ | ✓ |
| Email security, phishing and fraud protection | — | ✓ | ✓ |
| Microsoft 365 or Google Workspace management | — | ✓ | ✓ |
| After-hours coverage | — | — | ✓ |
| A quarterly review of your setup | — | — | ✓ |
| Priority response | — | — | ✓ |
One-off projects, quoted up front
Email migrations, cabling and network work, and custom builds. Flat fees or $150 an hour, and nothing starts before you have approved the number.
Business email migration
Move off a personal account onto Google Workspace or Microsoft 365 on your own domain, with SPF, DKIM and DMARC set up properly and no downtime.
Office setup and wiring
Wifi mesh, patch panels, routers, workstations and printers, for a brand new office or the network closet nobody wants to open.
Websites and automation
Website builds and redesigns, data integrations, and scripts that stop your team retyping the same numbers into two systems all day.
What is in each piece of work
Open any of the three to see the scope.
Managed IT and infrastructure support
Direct remote support, hardware and network setup, and proactive security for the whole team, from $299 a month.
Websites, redesigns and management
A site that looks like a business, loads fast, and gets changed when your business changes.
Business workflow automation
If your team spends hours copying data between systems, that is software work, not people work.
What happens next
Your receipt
Stripe confirms the subscription straight away and emails you a receipt, with the customer portal where you can change or cancel it yourself.
A call from me
I call and email within 24 hours to book the setup visit and agree what gets done first.
Setup
I go through your machines, install the monitoring and security tools, and get your team working without a day of downtime.
Thirty days to change your mind
No contract, cancel anytime, and your first 30 days are fully refundable if it is not working for you.
Who you are actually hiring
- You deal with meNo account managers, no support queue, no being handed between shifts. The person who sets it up is the person you call.
- Plain packaging, plain pricesSmall businesses need clear work at a clear price, not enterprise consulting hours they cannot measure.
- You keep what is yoursEvery domain, account and machine I set up for you belongs to your business. Nothing is held over you, and there is no vendor lock-in.
- The stakes, plainlyAn unmonitored, unbacked-up network is one ransomware click or one dead drive away from a five-figure emergency. Oversight every month costs less than the rescue.
Not sure which one you need?
That is the normal starting point. Tell me what you run and what keeps going wrong, and I will tell you what it needs, in plain words, before you spend anything.
Monday to Friday, 9am to 5pm. Voicemail after hours, returned the next working day.
Ready to get rid of the IT headaches?
Call during business hours and we will talk through the network, the website, or the work your team keeps doing by hand.