Stop fighting your computers.
Flat monthly IT support for Jacksonville businesses. Your email, wifi, backups and security looked after, so you can get back to the work you started the business to do.
★★★★★Rated 5.0 on Google by Jacksonville businesses. Flat monthly from $299, no contracts, and I answer my own phone.
Pick the thing you came here for
Everything the business sells, one page each, and the phone number is the same on all of them.
Managed IT plans
What each plan covers, from $299 a month: help desk, monitoring, patching and backups.
Cybersecurity
Endpoint protection, email security and patching that actually happens.
Business email
Your own domain on Google Workspace or Microsoft 365, set up and then looked after.
Pricing
The three tiers side by side, the hourly rate, and what one-off projects cost.
Free tech check
I come out, look at your setup, and hand you a plain list of what is fine and what is not.
Who you are calling
The founder page: what I have run, what I am certified in, and why you get me.
Questions
Contracts, hours, refunds, what endpoint security is, and how the pricing works.
Contact
Call, or send the form and I come back to you the same working day.
Or just call me now
(904) 206-7198, Monday to Friday, 9am to 5pm. You get me, not a call center.
You get me, not a call center
I am Vicente. I have taken the 9am Monday call where nothing works and payroll is due, and I have walked into offices where the previous provider simply stopped answering. That is not going to be us.
I take a handful of Jacksonville businesses at a time and do the work myself, so the person who sets your network up is the person who picks up when it breaks.
- Hands-on, and localSecurity+ certified, on site across the Jacksonville metro, remote first everywhere else.
- You keep what is yoursYour domains, accounts, machines and data belong to your business. No vendor lock-in, ever.
- A reputation you can checkRated 5.0 on Google by the businesses already running on this.
Four steps, and nothing surprising
You call
Tell me what breaks and what you run on. Ten minutes is usually enough.
A free tech check
I come out, look at the setup, and hand you a plain list of what is fine and what is not.
Pick a plan
One flat monthly number, agreed before anything starts. No contracts.
I keep it running
Monitoring, patching, backups and the odd surprise, handled.
Three things off your plate
Managed IT
Your email, wifi, computers, printers and backups, watched and patched before they become a Monday morning problem.
- Help desk answered by me, not a call center
- Monitoring and patching on every machine
- Backup oversight, with restores actually tested
Cybersecurity
The work that keeps one bad click from becoming a closed business: email security, patching that actually happens, and restores we have tested.
- Email security and account hardening
- Monitoring and patching on every machine
- Plain answers when your insurer asks
Business email
Your own domain on Google Workspace or Microsoft 365, set up properly and then looked after, instead of a pile of personal accounts.
- Setup or migration, $299 flat for up to 5 mailboxes
- Ongoing management at $10 per mailbox a month, $50 a month minimum
- Deliverability, aliases and the records that make it work
I also build and look after websites, and automate the repetitive paperwork a small office drowns in. Ask me on the call.
What it looks like when it works
Aggressive Signs
Their data belongs to them, not to an agency that stopped answering.
They were locked into a server box run by a provider that would not return calls. I moved them onto a NAS and VPN they own outright, moved the team to Google Workspace, and got the design workstations running properly.
They stopped waiting three weeks for answers. Same-day replies, from the person who does the work.
Celeritech
Hours of typing every day, gone.
Their accounting team opened vendor invoices and retyped the details into their systems by hand, all day long. I built a pipeline that reads each invoice, pulls out the line items and files the result.
Hundreds of invoices a month now process with no manual entry.
Rated 5.0 from 3 Google reviews, exactly as they appear on the profile. Nothing bought, nothing invented. Google Maps
"Artorias Tech Lab has been exceptional to work with! Whenever an IT issue has occurred, we’ve been able to get in touch with someone within 30 minutes or less.In a world full of automated systems and recordings, it’s truly refreshing to call and actually speak with a real person who is ready to help. Their customer service have been outstanding.We would highly recommend Artorias Tech Lab to any of our clients, family, or friends looking for dependable and professional IT support!"
"Vicente has helped my business IT needs for the past three years. He has been an essential part of our ongoing growing business. I would highly recommend you work with him."
"Good"
What a bad week actually costs
A drive that dies without a working backup is years of work. One ransomware click is days closed and a bill nobody budgeted for. An email outage is a client who quietly starts looking elsewhere.
None of it announces itself. That is the honest reason to have somebody watching.
The week technology runs the business
Every small business we meet has a version of this week. Yours may be quieter, but you know the feeling.
The printer jams, and three people queue behind it waiting for one page.
Email goes down for two hours and a client quietly thinks you ignored them.
Somebody clicks a link in a supplier's invoice, and you spend the afternoon wondering.
The laptop that holds payroll starts making a noise nobody can name.
Your team drifts off early because the wifi has been dropping all afternoon.
You did not start this business to spend your week on IT. Every hour spent on a printer is an hour not spent on the work that pays the bills.
Let's get your week back
Call and you will get me. Or book the free tech check and I will come out, look at what you have, and tell you the truth about it, whether or not you hire me.
Monday to Friday, 9am to 5pm. Voicemail after hours, returned the next working day.